Privacy Policy for the "Al-Manarat Technician" App

Updated: August 2026

At the "Al-Manarat Technician" app, we are fully committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app for maintenance services.

1. Information We Collect:

Personal Information: Upon registration, we collect basic information such as your name, phone number (for verification and order confirmation), and address to provide the requested service.

Location Information: We may request access to your location (GPS) to help our technicians reach you accurately and quickly.

Photos and Files: We may request access to your camera or photo gallery to allow you to attach photos of the problem or malfunction you wish to have fixed, to illustrate it to the technician.

2. How We Use Your Information:

To create and manage your account and facilitate logins and communication.

To connect you with the appropriate service providers and technicians for your request.

To improve the quality of our services and provide excellent customer support.

To keep you informed about order updates or send you important app notifications. 3. Information Sharing: We respect your privacy and do not sell or rent your personal information to any third parties or for marketing purposes. Only essential data (such as address and client name) is shared with the technician assigned to your request to ensure successful service completion.

4. Data Protection: We take strict security and technical measures to protect your personal data from unauthorized access, modification, or disclosure.

5. User Rights (Account and Data Deletion): You have the right to review or modify your data at any time through your profile settings. You also have the right to request the permanent deletion of your account and all your personal data from our servers through the "Delete Account" option in the application settings, or by contacting us.

6. Changes to this Policy: We may update this Privacy Policy from time to time in accordance with technical updates. You will be notified of any material changes through the application.

7. Contact Us: If you have any inquiries or questions about this Privacy Policy, please contact us via email at: [info@fannialmanarat.com]